Privacy Policy

Effective Date: 29-07-2025
Company Name: The Herxe
Website: theherxe.com

At The Herxe, we are committed to protecting your privacy and handling your data with transparency, especially as we serve a global audience and manage international projects. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

 

1. Information We Collect

 

We may collect and process the following types of personal data:

  • Full Name, Email Address, Phone Number

  • Company or Business Information

  • Location and IP Address

  • Communication History

  • Project-related documents or details you voluntarily share

We do not collect financial or payment data directly unless required for a formal agreement or contract.

 

 

2. How We Use Your Information

 

Your information may be used to:

  • Respond to inquiries or service requests

  • Manage international projects and collaborations

  • Provide customer support and technical assistance

  • Send important updates or service communications

  • Improve the functionality and security of our website

We only process data that is relevant and necessary for our business operations.

 

 

3. International Data Use

As we serve clients across different countries, your data may be transferred and processed internationally. We comply with data protection regulations such as the General Data Protection Regulation (GDPR), and we take appropriate safeguards to protect your data in transit and at rest.

 

 

4. Data Sharing

We do not sell your data. We may share data with:

  • Internal team members or contractors involved in your project

  • Third-party partners or platforms strictly for project execution

  • Legal or governmental authorities, only if required by law

Any third-party service providers we engage must comply with data protection standards.

 

 

5. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and improve our content. You can manage your cookie preferences through your browser settings.

 

 

6. Data Retention

We retain your information only as long as necessary for service delivery or legal compliance. When no longer needed, your data will be securely deleted or anonymized.

 

 

7. Your Rights

Depending on your region, you have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Withdraw consent for communications

  • File a complaint with a data protection authority

To exercise these rights, please contact us at support@theherxe.com

 

 

8. Security Measures

We use appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or misuse.

 

 

9. Policy Updates

We may revise this policy from time to time to comply with international standards or update our practices. The latest version will always be available on this page.

 

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

 

The Herxe

Email: support@theherxe.com
Phone: 800 967 222
Location: Hong Kong